Wow! That's What I Call Service by Don Hales
Author:Don Hales [Hales, Don]
Language: eng
Format: epub
ISBN: 978-1-908746-18-4
Publisher: Ecademy Press Ltd
Published: 2007-07-24T16:00:00+00:00
Recovery
When things go wrong we have a huge opportunity to make amends and win back a customer.
Nobody expects perfection every time.
Great customer service has to be at least conceived by individuals and most often delivered by individuals. And so customers half expect that something may go wrong. But what they really hope for is that there will be systems in place to remedy a problem rather than let it get worse.
Here are some fabulous examples of businesses that get it right even when it goes wrong.
Download
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.
The Brazilian Economy since the Great Financial Crisis of 20072008 by Philip Arestis Carolina Troncoso Baltar & Daniela Magalhães Prates(371759)
International Integration of the Brazilian Economy by Elias C. Grivoyannis(111665)
The Art of Coaching by Elena Aguilar(53731)
Flexible Working by Dale Gemma;(23366)
How to Stop Living Paycheck to Paycheck by Avery Breyer(19842)
Thinking, Fast and Slow by Kahneman Daniel(12562)
The Acquirer's Multiple: How the Billionaire Contrarians of Deep Value Beat the Market by Tobias Carlisle(12441)
The Radium Girls by Kate Moore(12218)
The Art of Thinking Clearly by Rolf Dobelli(10744)
Hit Refresh by Satya Nadella(9270)
The Compound Effect by Darren Hardy(9177)
Tools of Titans by Timothy Ferriss(8626)
Atomic Habits: Tiny Changes, Remarkable Results by James Clear(8538)
Turbulence by E. J. Noyes(8237)
A Court of Wings and Ruin by Sarah J. Maas(8143)
Change Your Questions, Change Your Life by Marilee Adams(7949)
Nudge - Improving Decisions about Health, Wealth, and Happiness by Thaler Sunstein(7874)
How to Be a Bawse: A Guide to Conquering Life by Lilly Singh(7656)
Win Bigly by Scott Adams(7360)
